FAQ

Frequently Asked Questions

CourierLab’s Frequently Asked Questions can help you find the answers to all your shipping questions.

RSSLS FAQs will educate you on common shipping processes so you know what to expect when shipping.

What is Overseas Shipping?

Overseas shipping is a RSSLS solution that allows you ship in and export items from any of your favorite stores abroad, anywhere in the world and ship to your doorstep.

How do I track my shipments?

You can track it by inserting your waybill number into the “track tab” on your website homepage.

How will my orders be dispatched?

Dependant on the size and nature of your products, we’ll either use one of our own liveried vehicles or a selected partner for pallet and carton delivery throughout Europe, depending on the destination.

What out of hours security provision do you offer?

Security is a high priority and whilst your goods are in our possession, we make sure they’re as safe as possible. We operate a CCTV and intruder alarms systems, accompanied by a Redcare Monitoring system, and employ some of the most experienced guards in logistics protection. Guard and canine onsite security operates 24/7, with regular out-of-hours perimeter patrols.

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A nationwide courier with a local feel, we provide flexible, fast deliveries tailored to your specific business needs.